One-Stop Drop-In(OSDI)

One-Stop Drop-In (OSDI) is a service provided by UK housing organisations to provide support and advice to people in housing need. OSDI services provide a safe, accessible and welcoming environment for people to access a range of services and advice in one place. OSDI services provide support and advice on housing, welfare, employment, debt and benefits, mental health and more. They are often provided in partnership with other organisations such as the Citizens Advice Bureau and local authority housing services. The purpose of OSDI is to provide an efficient and effective way for people to access the help and advice they need in a timely manner, with the aim of helping them to remain in their current home or to find a new one. The scope of OSDI services can vary from place to place, but typically includes advice and support to find, secure and sustain a safe and suitable tenancy.